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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Accepted payment methods. Amazon Pay accepts credit and debit cards and transfers from your available Amazon Pay account balance. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. An store card is available for use with selected merchants.

How long will delivery take?

If the product is amazon fulfilled you may get within 2–3 days . If you’re a prime membership you will get at the most speedy way . But if you have purchased a seller fulfilled product from a seller located in some other city / state then you order may take 4–7 days to be delivered .

How secure is shopping in the Online Shop? Is my data protected?

Security is a priority at Amazon and they make every effort to ensure that their transaction process is safe and that your personal information is secure.

What exactly happens after ordering?

Amazon holds all orders for 30 minutes, which gives buyers an opportunity to cancel orders. Your account will be charged when the order enters the shipping process.

Do I receive an invoice for my order?

If you need a copy of your invoice for an Amazon order that you placed, you can print one from the Your Orders page.

To print an invoice:
Go to Your Orders from the desktop browser.
Click Invoice, next to the particular order. Invoice links are displayed for each eligible shipment within your order.
Locate and click the Invoice link pertaining to the product or shipment for which you would like to print the invoice. Download and save a PDF version of the invoice.

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